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Providing Real-time Market data & forecasting for Indian Consumer Internet Landscape for stakeholders

For Whom?

These folks below

View Personas

Founders trying to Show it to the world

Investors trying to make more money

Executives trying to keep them both happy

My Role?

Gave a lot of stupid ideas, but few good ones too

Asked a lot of stupid questions, but few good ones too

Copied interface designs from Dribble,

Built interface systems

Worked on AI Chat Interface

Created design system in Figma

Delivered dev-ready specs & led weekly design reviews

Contributions

Led UX research, UI design, and component system

Built interface systems

Designed Conversational AI assistant

Created design system in Figma

Delivered dev-ready specs & led weekly design reviews

Made For

Founders

For
Executives

For
Investors

Understanding requirements from

We started spying on these targeted personas

Well! it was important for us to empathize a bit! But we cannot spy on someone's
As it helped me to mentally be with them, even in my hypothesis, also I got to know about major

For

Problem

Founders, operators, and analysts often struggle to understand how their business performs compared to peers. Real-time benchmarking data is scattered, outdated, or hard to interpret.

Contributions

Led UX research, UI design, and component system

Built interface systems

Designed Conversational AI assistant

Created design system in Figma

Delivered dev-ready specs & led weekly design reviews

Goal

How might we help users instantly compare metrics to industry benchmarks without friction?

For Benchmarks, We followed a layered UX approach inspired by Jesse James Garrett’s "Elements of User Experience".

UX Process

This framework helped me ensure every design decision to align with real user needs and product goals.

Surface

Visual Design
Look & Feel

Hi-fi Mockups
Prototypes

Skeleton

Interface Design
Navigation Design

Lo-fi mockups
Wireframes

Structure

Interaction Design
Information Architecture

Site Maps
Flow Charts

Scope

Functional Requirements

Benchmarking

Gaps & Opportunities

Strategy

User Needs

Business Objectives

User Interviews
Interview Synthesis

Strategy & Scope

Finding Focus with Strategy and Research, with a goal to learn & empathize with users, not to assume

User Personas

We started with our desk research & created user personas to understand user needs and set our assumptions.

User Interviews

Next, we decided to conduct 1:1 interviews with stakeholders & clients to validate our assumptions & empathize

Analysis

Following are the insights gathered from our interviews and interactions with product users, Analysts & key market players.

Improving Scannability

“Now it's much easier for me to access, track and monitor certain market Insights”

Problem

The original interface used dense text and static charts, forcing users to scroll and interpret, slowing down insight discovery.

Solution

Introduced a card-based layout that surfaces key KPIs (like GMV, MTU, AOV, Frequency) each paired with color-coded signals.

Time to Insight

↓ 35%

Scannability

↑ 60%

Engagement

↑ 40%

Cognitive Load

↓ 30%

Rethinking Navigation

“The new layout feels like something I already know. It just works”

Problem

The original navigation relied on nested dropdowns and breadcrumbs, creating friction for users who navigated daily.

Solution

Redesigned the navigation experience by taking inspiration from Microsoft Teams, a tool our users were already deeply familiar with.

Avg. Clicks

↓ 52%

Avg. Time

↓ 49%

Familiarity

↑ 45%

Key Feature

Introducing
My Desk

A Personalized Metric board for investors, brands & funds

Problem

Users often track 4–5 key metrics across different sectors, but had no way to revisit them easily. Every session meant re-navigating and re-filtering.

Solution

Introduced “My Desk” a customizable space where users can pin their most-used metrics, sectors, or charts. It acts as a personalized command center.

Apply custom setting to your metric tables, including deletion (retain within 14 days)

Pin Metrics from various sectors, platforms or custom generated

Download metrics as an image or excel sheet format

Smart handling for overflow items, if users go on a pinning rampage

Repeat navigation

↓ 60%

Adoption

↑ 42%

Familiarity

↑ 45%

Retention*

↑ 15%

Key Feature

Introducing
My Portfolio

A Personalized Metric board for investors, brands & funds

Problem

Users often track 4–5 key metrics across different sectors, but had no way to revisit them easily. Every session meant re-navigating and re-filtering.

Solution

Introduced “My Desk” a customizable space where users can pin their most-used metrics, sectors, or charts. It acts as a personalized command center.

Apply custom setting to your metric tables, including deletion (retain within 14 days)

Pin Metrics from various sectors, platforms or custom generated

Download metrics as an image or excel sheet format

Smart handling for overflow items, if users go on a pinning rampage

Repeat navigation

↓ 60%

Adoption

↑ 42%

Familiarity

↑ 45%

Retention*

↑ 15%

Benchmarks.AI

UX - UI

SaaS

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